What payment methods do you accept?
Puritan’s Pride accepts VISA, Mastercard, Discover Card, American Express, JCB and PayPal.
How can I track my order?
To track your online order click the “Track Order” option then enter your email address and order number. Tracking information will be available once your order ships. You will receive an email confirmation containing your tracking number(s).
Can I edit or cancel my order?
If you wish to edit or change your order after it has been placed, please call 1-800-645-1030 and choose option 2 for Customer Service. They have the ability to edit an order up to 20 minutes after it’s been placed.
How do I reorder a product?
If you would like to reorder a product, you can easily do so with their Online Reorder Service. Please note: You can only use this service if you are a registered online customer.
* Log into your account and view your order history. Select the Order and the Items you would like to reorder and press the “Re-order Selected” button. All of your Customer and Item information will be pre-populated in the form.
* Proceed to Checkout.
How can I return the item?
Fill in the back of the Puritan’s Pride packing slip included in your shipment, including the reason for your return.
If you no longer have the original packing slip, please include the following information with your shipment:
* Order Number
* Items being returned (item number, name, and quantity being returned).
* The reason for your return.
* Your contact information (full name, address, and phone number/email).
* Pack the products securely in a sturdy package and include the information above.
* Return the package to Puritan’s Pride, Attn: Returns Department, 4320 Veteran’s Memorial Highway, Holbrook, NY 11741