What is the payment method?
Silly George accepts VISA, Mastercard, American Express, Discover Card, JCB, Diner Club, Venmo, Shop Pay and PayPal.
When will my order arrive at my door?
Silly George items ship from different locations depending on where you’re ordering from.
Will my multiple items be shipped together?
Yes, multiple items in the same order will be shipped together in one package. Please note that orders containing pre-sale or back ordered items wait to ship together when all items are in stock.
What is the refund policy?
Silly George believe in their products so much that they offer a 30-day no-hassle refund policy (even longer for some items, please check with them if you’re not sure). If you’re unhappy about your purchase for any reason, send them the product back and they will refund your money immediately.
What is the cancellation policy?
If you need to change or cancel your order, please contact Silly George immediately. The process and ship orders quickly (we’re fast). Once their warehouse has processed your order, they will be unable to make any changes.
What is the replacement policy?
If your product is defective, let Silly George know within 30 days of delivery (or longer for some items, please check with them) of receiving your order and they will either send you a replacement or issue a refund. Reach out to them at [email protected]
, or on the chat with your order number and a photo of the fault.