What is South Bay Board Co. payment method?
South Bay Board Co. accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Do you ship Worldwide?
Yes, South Bay Board Co. is available Worldwide.
What is South Bay Board Co. return policy?
If you are not completely satisfied with your purchase for any reason you may return it in its original condition within 30 days of receipt for a full refund (or exchange) less total shipping charges.
What if my order arrive damaged while delivery?
If your order arrives damaged upon delivery, please report it to them within 48 hours of the order being delivered by emailing them at [email protected]
It is vital that you contact them ASAP. They need to coordinate to get the damaged order picked up and returned so they can get the replacement out to you right away.
Can I cancel or edit my order?
It’s their goal to provide you with the best board buying experience imaginable. Part of that means getting orders processed and shipped out as quickly as possible. Once your order has been shipped, they cannot make changes or cancellations to recall your order. If you wish to initiate a return once you have received the item(s), you may return your item(s) for a full refund.
Will I be able to get a refund?
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.