What is The Label payment method?
The Label accepts VISA, Mastercard, American Express, Discover Card, Diners Club, and PayPal.
Where does The Label ship?
The Label ships within the countries that are available during the checkout process.
What is The Label return policy?
Merchandise must be returned within 30 days of the order received. Return outside this timeframe can be accepted with special circumstances.
What is the cancellation policy?
You may be able to cancel your order if you advise them prior to your order being posted.
To see if your order can be canceled, please email them at firstname.lastname@example.org
unfortunately, they are not able to cancel your order if your order has been posted. If your order has been posted, please refer to the Return Policy to arrange to return your order, should this be required.
They are not able to change the delivery address for the order that has been posted.
What is the shipping policy?
They charge a Flat Rate for shipping, so doesn’t matter how many items you are ordering, your shipping charge is the same as 1 item.
They have 3 warehouses located in Australia, the USA, and HK China, orders will be dispatched depending on stock availability and destination country to ensure the fastest delivery possible.
Their default shipping company is DHL and EMS, if you require a different shipping company, please kindly contact their Customer Care Team or just simply leave them a message at the checkout.
For all their DHL posted orders, there’re 2 parcel numbers, there will be a redirect tracking number (2nd parcel number) available once the package gets on the connecting flight and that is the number you’ll use for tracking.
Are shipping cost refundable?
No, shipping costs are not refundable.