What is the payment method?
BeautifiedYou.com accepts VISA, Mastercard, American Express, and Discover Credit/Debit Cards, PayPal, and Amazon Payments.
Do you ship worldwide?
Yes, they ship worldwide.
Can I change my order after it has been placed?
Please contact them as soon as possible after your order is placed if you wish to make any changes. They will do what they can to accommodate you. They are unable to change an order once it has been shipped, but you are welcome to return your items in accordance with their Returns Policy once your order has been delivered. Please be sure that billing and shipping addresses have been entered correctly before completing your order.
My package has been in ‘pre-shipment’ for several days. Where is my order?
For international orders, USPS packages may stay in ‘pre-shipment’ for up to 15 business days; for domestic orders, 10 days. If your tracking information has not been updated after this time frame, please contact Customer Care.
What is the return process?
Please obtain a Return Merchandise Authorization number (RMA) prior to sending the product back to them. Products sent back without obtaining an RMA will not be accepted.
If you’re not completely satisfied with a product for any reason, here’s how to your return your item:
There are 3 simple ways to do this:
*Fill out the form at the bottom of this page.
*Email them at [email protected] Please include your order number along with a list of the item(s) you’d like to return. Please specify the used items.
*Contact them via phone at (888) 610-6133 Mon - Fri 9:00 a.m.- 4:00 p.m. PST
What is your 30-day policy?
* Returns will not be accepted after 30 days from the delivery date.
* For products that have been used or opened, store credit will be provided and can be used towards new merchandise once the items have been received and evaluated (minus any shipping fees)
* For products that are unopened/unused and undamaged (in re-sellable condition), a full refund will be applied back to the original form of payment once the items have been received and evaluated (minus any shipping fees)
* Damaged items and packages must be reported within 3 days of receiving the item
* Lost or Stolen packages must be reported within 30 days
* Products must be at least 3/4 full to be accepted
* Products must be undamaged when received - please package items carefully. They will not refund damaged items for any reason.
* Products must be returned before any credit or refunds will be issued. They will NOT issue a refund or store credit without first receiving your return!
* If applicable, a 20% restocking fee will be applied to all returns
* They will not refund shipping costs or fees.