What is the payment method?
Beauty Expert accept payments through all major Credit/Debit Cards and PayPal.
Where does Beauty Expert ship?
Beauty Expert ships within the countries that are available during the checkout process.
Can I cancel my contract?
Yes, you can but to do so Beauty Expert offers you 7 days of time from the day after receipt of the goods or services.
What should I do if my item is damaged?
Although they take care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept their apologies if you have received a damaged item. Beauty Expert asks that you do not refuse delivery, instead accept the goods and contact them immediately.
Are sale items refundable?
No, sale items are non-refundable.
What is the return policy for Beauty Expert?
In order to ensure our customers receive the best level of service and are happy to indulge their sweet tooth we offer a comprehensive returns policy in the unlikely event that you are not 100% satisfied with the sweets delivered. Please note that the following returns procedure must be followed, and failure to do so may result in them being unable to exchange goods or provide refunds. Also please be aware that they cannot be held responsible and provide refunds/exchanges on stock affected by circumstances beyond our control. This includes damage and neglect after goods are received, goods being stored in climatic conditions such as extremes of temperature that can affect some items - items often stick together or alter appearance slightly, but will taste the same and damage by third parties. In addition please be aware that during the hot summer months goods in transport can be effected by the heat so be aware that delicate items such as chocolate may not always look as intended, but they will of course still taste as good as ever. Should you wish to return an item for any reason please notify us within 48 hours of receipt of your order of any part that is unsatisfactory. In order to arrange a return, please contact them and inform their customer service team of your order number, the item you are returning and the reason for the return.