Will my credit is charged if I forget to cancel my hotel room reservation?
Yes. Reservations are guaranteed to your credit card. To avoid being charged, reservations must be canceled in accordance with the cancellation policy outlined by each individual hotel. Take time to review the cancellation policies for your specific hotel reservation.
I forgot/lost my confirmation number. how do I find it?
To retrieve your confirmation number, please contact your regional worldwide reservations center or contact the hotel for which you made your reservation. If the reservation was made directly with the hotel, you will have to contact the hotel directly to retrieve your confirmation number.
What if I left an item at a hotel?
For lost items, please contact the hotel directly. If you can do so as soon as you realize your item is missing it is more likely that your item can be found. The hotel will then advise you on how to get the item returned to you.
Do children stay free at Best Western hotels?
Children 12 and under stay free at any Best Western in North America. Many North American family-friendly hotels also allow children 18 and under to stay free. Please check the hotel’s information page or individual hotel website for specific child policy information. Child policies at Best Western hotels outside North America may vary. Please check the international hotel’s website for information. If no information is listed, please contact the hotel directly or call your regional worldwide reservations center for more information.