How can I track my order?
To track your order, you will receive an email with the confirmation code. Another step to track the order is by going to My Account. Go to Recent Orders > View Order > Track Your Order.
What if my order has arrived damaged, incorrect or incomplete?
Inform Cult Beauty via email as soon as possible. Please include your order number and photographs of the product and packaging. They will arrange a quick dispatch of replacement items where necessary, or provide a refund.
How can I get beauty advice that addresses my personal needs?
You must email your query to the Beauty Advice team and they will approach you with the best solutions for your beauty anxiety.
How long does standard delivery take?
It will take 3 to 7 working days and it is free if your order is above £15, or else you need to pay £3.95 for smaller orders.
Is there express or weekend delivery?
The next day delivery charges you £5.95 and takes 1 to 2 working days. It is done via DPD. The order must be placed by 2 pm for this service. The delivery for Saturday and Sunday are available for limited postcodes, ordered by 2 pm the day before.