What are the Focus Point pyament methods?
Focus Point accepts all of the major Credit/Debit Cards.
Where do you deliver?
Focus Point ships within the number of countries which are mentioned in the shipping policy.
How can I track my order?
You can track your parcel using the tracking number provided. If you are unsure/unable to track your order, please do not hesitate to drop them an email at [email protected]
and Focus Point will get back to you as soon as they can.
Do you offer a warranty on your products?
Focus Point provides a 1-year warranty for all purchase of eyewear from a retail and online store. Invoice/Receipt is required to speed up the assessment process. Contact lenses are not covered by warranty but Focus Point is able to exchange with the supplier if any manufacturing defect found. Kindly revisit the outlet of purchase for further assistance.
What is the returns policy?
Customers must inform the Focus Point team within 14 days after delivery only if they are incorrect, damaged, or defective. Item must be in new condition and returned in the original packaging along with all accessories including manuals, boxes, cards, pouches) and free gifts received with it. All packaging must be unopened, unused, unmarked and not defaced in any manner. Item must not have been used or installed.