Refunds will be offered within 7 days of purchase and exchanges within 14 days of purchase. Items that are to be refunded or exchanged must be in their original, undamaged and unopened packing fit for resale. This policy does not include freedom palettes unless faulty. This does not affect your statutory rights.
If my item gets missing, what do I do? [/b}
Loss or damage that occurs during shipping by a carrier selected by Inglot Cosmetics is Inglot Cosmetics's responsibility. Loss or damage that occurs during shipping by a carrier selected by customer is customer's responsibility.