What payment methods do you accept?
Discount Contact Lenses accepts VISA, Mastercard, American Express, and Discover Card.
Where does Discount Contact Lenses ship?
They ship to nearly 100 countries. Check out their shipping page or give their Customer Service Team a call to make sure they can get you what you need.
How can I upgrade to faster shipping?
Contact them as soon as possible and they will let you know if they are able to upgrade your shipping.
Where is my order?
You can log into your My Account Dashboard to check the status of your order. If you have further questions, feel free to call their Customer Service Team.
I don’t like how my colored contacts look. Can I return them?
Yes, as long as it is within 365 days. Contact their Customer Service team for more information.
Where is my refund?
It may take up to 10 business days for a credit to show on your account depending on your banking institution. If you have not received your refund after 10 business days, please contact their Customer Service Team.
My lens ripped/is defective. Can I return it?
Of course! You can return a ripped or defective lens up to 365 days after the purchase date. However, lenses manufactured by Johnson & Johnson VisionCare, Inc., Alcon, and Bausch + Lomb have a separate defective lens return policy.