What is the payment method?
Gelpro accepts American Express, Mastercard, VISA, PayPal, Apple Pay, Google Pay, and Shop Pay.
Where do you deliver?
Gelpro delivers worldwide.
Can you expedite my order?
Yes, they ship via FedEx NextDay and FedEx 2nd Day. Options/Prices are shown in the Checkout. Current Lead/Processing times for their mats will remain the same.
What is the status of my order?
The expected delivery date can be found in your Order Confirmation email. You may also view the order status by clicking on “My Account” located in the upper right corner of their home page and following the instructions. You will also receive a Shipment Notification email when your order ships which will contain a FedEx tracking number.
What is the Quick Ship Program?
The GelPro QuickShip Program features a selection of our most popular comfort mats that are shipped out on the very next business day, Orders are shipped via FedEx Home Delivery (unless otherwise specified). This means you can be standing on a GelPro Comfort Floor Mat in approximately 3-4 business days from when your mat ships.
QuickShip orders cannot be combined with items not in the QuickShip Program. They do not ship items on Saturday, Sunday or holidays. Shipping fees will be added to the cart at checkout.