What is the payment method?
Green Motion accepts VISA, Mastercard, American Express, and Stripe.
Can I check Green Motion’s car hire rates without placing a booking?
Yes, you can enter your booking requirements (location, dates, vehicle type etc.) on their website here and you will be automatically directed to their booking options and rates. Please be aware that their rates are subject to change according to availability.
Can I select a specific car/van model?
No, Green Motion only guarantees the vehicle category however for an additional fee you can select the make and model by choosing their ‘Guarantee Make and Model’ option during the booking process.
Can I book additional extras or equipment?
Yes, you can book additional extras or equipment through their online booking process. You can reserve a child seat, baby seat, additional driver and GPS (SatNav). Some additional options can also be booked at the rental branch. These additional options will be paid for on arrival.
Can I reserve a vehicle and pay for it if I am not the person who will be picking it up and driving it?
There is no restriction on who can pay for the rental however on arrival at the rental station the credit card used for the deposit must be in the name of the main driver. The credit card used for the deposit will not be accepted if it is in the additional driver’s name.
What happens if my flight is delayed?
In the event that your flight is delayed, please endeavour to contact the Green Motion rental location. In most cases, they monitor inbound flight information and as such will reserve your car until you arrive for up to 2 hours from the original pick up time. It is important that you make direct contact with the branch if you feel that your delay will exceed 2 hours to avoid them treating the rental as a “no show” and reselling the rental car.
Am I able to return my car before the rental office opens?
You are not authorised to return your rental vehicle outside office hours unless a prior agreement has been made noting that in the event that agreement has been authorised, it is subject to strict terms and conditions. Typically, the return of the rental vehicle outside of rental hours is not authorised.