How will Jack Rogers contact me?
As a registered Jack Rogers user, you agree to receive e-mails critical to your account and transactions(s) or for marketing purposes about Jack Rogers products. You may unsubscribe from our email newsletters by clicking the “unsubscribe” option at the bottom of the email. If you unsubscribe, you will continue to receive transactional emails about any orders that you place.
How can I create an account?
Click “Sign In” on the top right of the screen and on the bottom of the display window, click “Create an Account” and follow the steps.
I’m having trouble logging into my account, what do I do?
If you are having trouble logging into your account, try setting your password by clicking on “Forgot Your Password” on the Sign In page. If you’re still having issues, please contact Jack Rogers Customer Service via email.
What is the Jack Rogers Rewards program?
Jack Rogers Rewards values the loyal customers by giving points towards promotional discounts, free shipping, early access to sales, and more!
How do I join the Jack Rogers Rewards program?
By creating an account in their loyalty widget (bottom left icon on the homepage) or going to their rewards program page. Once you are logged in and have an email associated with your account, you will start receiving rewards and updates.
How do I redeem my points?
Once you earn enough points for a reward, you will receive codes in your email that you can use on their website towards a purchase. You can also keep track of your points in the Loyalty widget on the lower left of the Homepage. If you ever have questions or want to learn more about your points, you can email them.
What is the refer a friend program?
When you refer a friend, they send them a special link with $10 off their order and when they use it and complete a purchase, you get a link for $10 off your own order
Do you make shoes in half sizes?
All footwear is fit tested to be as true to size as possible. Please note that Jacks sandals are handmade, and the size may be handwritten on each sandal. Half sizes for Jacks sandals may be noted with a dash, for example, size 7.5; may be marked on the inner sandal as 7—. All other footwear is available in whole and half sizes as noted.
The item I order is a gift, can you wrap it for me?
They offer gift wrapping on any item for $5/per item. Only one gift wrapping is allowed per order. If you would like to gift wrap multiple items, place separate orders. Your gift will be packaged in their signature Jack Rogers net bag as the wrapping.
I got a discount code from LoveCoupons.co.nz. How do I apply it?
Please follow the step by step instructions stipulated in the “How Do I Use My Jack Rogers Discount Code?” section.