Is NA-KD Swedish?
NA-KD, the Swedish fashion e-commerce company that sells women's clothes direct to consumers, has raised $45 million in Series B funding.
Is NA-KD cruelty free?
NA-KD / BTY is 100% against animal testing and always will be! We will not ship the products to any country that require animal testing.
How do I know you received my order?
Once your order has been dispatched, you'll receive an email with all the delivery details you need.
Whereβs my order?
Once your order has been dispatched from their warehouse you will receive a shipping confirmation with all shipping information. You can also track it via NA-KDβs Tracking Portal. There you can find details regarding the delivery of your package by entering your email address and zip code or with your tracking number. Please keep in mind that it might take 24-48 hours from the moment your parcel is shipped for tracking information to be updated.
Can I amend or cancel my order?
Sadly, no. Once your order is placed and imported to our system, NA-KD has no ability to edit it or make any changes for you. They are really quick at processing your order and are therefore unable to cancel it before shipping. However, you are always more than welcome to return your order to NA-KD for free if you do not wish to keep it.
Do you offer delivery overseas?
Yes, NA-KD does. And they make it easy for you to track your delivery no matter where it is.
Can I exchange an item?
NA-KD does not offer exchanges as they cannot guarantee the availability of item(s) upon arrival of your return package. However, you are more than welcome to return the item you don't wish to keep for a full refund and then place a new order for the item that you want instead.
What payment methods do you accept?
NA-KD accepts all major debit and credit cards including PayPal.
How much does shipping cost?
Shipping cost is calculated in the checkout process. The delivery charge is based on the subtotal of your basket before discounts.
What if I received faulty/damaged items?
Although this is very rare, should your product not arrive in perfect condition, please contact NA-KD with an image of the faulty product, and a member of their dedicated customer service team will advise on the best solution, including refund, replacement or repair options.
Does NA-KD offer returns?
Yes, NA-KD does.
What is NA-KDβs return policy?
If you are not 100% satisfied with your recent NA-KD purchase, you are more than welcome to return products that are in original condition for a full refund, within 30 days after you have received your order. Please note that they debit a small fee for returns received after more than 30 days.
When will I receive a refund?
NA-KDβs return process usually takes up to 14 days from when you sent back your items. As soon as your return has been handled you will be refunded through the original payment method you chose for your order. The transaction usually takes 2-5 working days and you will receive a confirmation by e-mail once the refund has been issued.
How do I use a discount code at NA-KD?
The team at Love Coupons spend a lot of time collecting the best and most recent NA-KD discount codes. The team also explains how to use NA-KDβs discount codes. Scroll up and read the βHow do I Use My NA-KD Discount Code?β section to find out more.
How often does NA-KD release discount codes?
Each and every brand is different. Most brands release regular discount codes, while others donβt release any and some release them at special times in the year depending on the brand. The team at Love Coupons spends hours every day looking for the best discount codes to bring to you and if Love Coupons has offers available, they will try and list them here.
How do I redeem my NA-KD Discount code?
Scan our list of NA-KD discount codes and click the βGet Codeβ button. A code will be shown on your screen and the NA-KD website will open in a new tab. Enter the NA-KD discount code at the NA-KD checkout and your discount will automatically be applied.