What is the cancellation policy?
If you cancelled the booking before pickup, in most case you will get a full refund. However, some supplier has other policies as well: Free cancellation up to a certain hours before pick-up time. Therefore, if you cancel less than certain hours in advance, you might receive less refund or no refund in certain cases.
However, if you cancel after your rental is due to start, you will receive no refund. In addition, if you don’t show up to pick the car up, for example You do not arrive at the arranged date and time, you will get no refund as well.
What are the driving licence requirements?
You have to bring your driving license with you to pick up your hire car. As a driver, the company expect that you have a full license for at least two years. In addition, provisional licenses and Copy version aren’t accepted. Sometimes when you hire a car abroad in some countries you will need an International Driving Permit (IDP), as well as your own driving license.
What is an insurance excess?
The excess is the amount you’re liable for if you make a claim like a car is damaged or stolen. Therefore, the hire car company will not charge you the whole cost if the car got damaged or stolen.
If you want to reduce the excess, you can pay to upgrade your coverage once you pick up your car at the rental counter. If you wanted to learn more about this, visit the terms and conditions or see it on your rental voucher.